Contact Us

Before contacting

At Universe Club we have a「frequently asked questions」page for our members.
Feel free to have a look first and maybe you can find your answer.FAQ

If you have questions regarding bookings, appointments or similar, feel free to contact us via one of the given options below.

Contact Details

Inquiries by E-Mail
Inquiries by Phone
Inquiries by LINE

Contact Form

Universe Club will answer your inquiries by email.
Before submitting questions, please have a look at our FAQ page.

Email or Mobile Address
Inquiry Topic

Via Phone

To arrange an informational meeting prior to registration please contact us at the number below on weekdays between the hours of 10:00am and 8:00pm.
Universe Club can also be contacted by email and mobile text. (email address)

Business hours 11:00 - 20:00 Open: Everyday


Business hours 11:00~20:00
throughout the year.

In case we don’t operate on national holidays, we will let you know in advance.

Toll free calls are forwarded to staff mobile numbers. Calls are usually returned from the mobile numbers of our staff.
Feel free to use an alias or pseudonym when calling for the first time, as we do not ask for any personal information.
Our staff are ready to answer your questions. Please feel free to call.


International LINE Account QR code

You can easily contact us any time by LINE.
Scan the QR Code , add us to your friends and contact us.

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